Admitting Mistakes
Admitting mistake is the way to admit and ask for a sorry of
your mistake.
Note :
Mistake is a misunderstanding or misconception or an error
in action, calculation, opinion, or judgement caused by poor reasoning,
carelessness, insufficient knowledge, etc.
When you have a mistake to someone you need to plead your mistake, so the
problem will be clear.
- it demonstrates your courage
- It demonstrates your humanity
- It engenders more trusting relationship
- It creates greater organizational value
Admitting mistakes expressions :
- I’m sorry, it’s my fault.
- You’re right. I’m fully responsible for this matter.
- I admit what I’ve done is wrong.
- I realize I’ve made mistakes.
- Yes, I take the blame.
- It’s my istakes. Forgive me.
- It shouldn’t be like this. Forgive me.
- I never intended it that way
Responds an admit of mistake:
- Don’t mention it.
- That would be okay
- Just take it easy
- Let it go
- Forget it
- That’s fine
- I give you sorry
- It doesn’t matter for me
Making Promises
Making promise is the expression how express your promise to
someone.
Before make a promise :
- Think about the promise before you make it
- Be honest about your capabilities
- Talk about the promise with another person
- Watch the things that you promised
- Keep your mouth
Making promises expressions :
- I swear
- I promise
- Trust me, I can
- I will pick you up
- I assure you that I will return it on time
- I won’t go, I swear to stay here
- I swear I will not let you down
- Don’t worry, I’ll see you before i leave
Respond a promise :
- Thank you
- I believe you
- Let me be assured
- Okay
- Just let the time to answer
- I wish you can keep on your promise
- I’ll wait for you
- Really ?
- I give you one more time
- I wish you are not kidding me in this time
The three core business activities :
- Make the promise
- Keep the promise
- Track the promise
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